Responsible gambling

We can all agree that gambling can be fun, but we also have to know when it starts affecting our personal life. If you feel that you have been gambling more that you can afford losing, or if gambling has made any negative changes to your life, we would strongly suggest you to reconsider your attitude to gambling and if you feel that you do not have a control over it, to seek help. Auslots encourages responsible gambling and offers some tools which can help you to prevent losing too much money.

Deposit limits

In your profile under Restrictions you will find an option to set a Daily deposit limit. After you set the deposit limit you will not be able to change it again for 7 days. Setting deposit limits helps you with keeping your loses at a certain level, especially if you are hot headed and can not control yourself when it comes to losing.

Want to take some time off?

You want to take a short break and come back later? In your profile under Restrictions you have an option to freeze your account for a certain period of time. You can freeze your account for:

  • One day
  • Three days
  • One week
  • One month
  • One year

After your frozen period expires you will be able to play again at Auslots.

Do you want to self-exclude?

Setting Self-exclusion lets us know that we need to take all measures to block your access to your account, and you will also be taken from our marketing list, so you will not receive any marketing material. You can also contact our support at [email protected] and let us know about your decision to stop gambling at the Auslots for a certain period of time or for an unlimited period of time. If you want to self-exclude permanently, due to a reason of gambling addiction, it is your responsibility to let us know so we can block your access to your account accordingly and permanently without the possibility of reopening.

If you are self-excluded from the casino, you won't be able to log into your account and order to make a withdrawal of any balance you have left. Once self-excluded, please reach out to our support team at [email protected] in order to initiate the withdrawal of the remaining balance.

Organizations that can help you with gambling problems

If you feel like you need professional help for your gambling addiction, we kindly advise you to contact one of the following organizations which can help you: